Frequently asked questions

The exhibition is open to visitors from 8.30am to 6.00pm. from 25 to 27 November 2025.

On exhibition days, exhibitors have access from 7.00am to 7.00 pm.

You can sign into your exhibitor area at this address : https://event.sitevi.com/2025/en/

To sign in, click on “Log in” and enter the e-mail address and password used for your registration.

You no longer receive your exhibitor area access codes by post.

If you lose or forget your password, simply click on “Forgot Password” and enter your e-mail address followed by “Submit”.

You will automatically receive a link to reset your account, sent to the email address of the stand manager.

To prevent it from being filtered into spam, you may wish to add the e-mail address [email protected] to your address book.

Your customer account remains active from one year to the next. To sign up, click here to sign up for the new edition and use the username and password that you used for the last show.

Please note that if you exhibit at several shows organised by Comexposium, your username and password remain the same from one event to another.

Yes, shared occupation is possible. To do so, the direct exhibitor or organiser of the group stand orders the corresponding article in the online store. For example, for a co-exhibitor, they must order the "Co-exhibitor pack” item.

This purchase can happen either at time of registration, or once it has been validated in the online store in your customer area. Once the order has been placed, the main exhibitor must complete the information about their partners in the section “Partners > Declare my partners” in their exhibitor area.

Once these have been entered, they must await the approval of the organiser in order for the partner companies to appear in the exhibitor list on the website.

We offer a range of indoor and outdoor exhibiting options.

To find out more, contact our sales team 

You can also find details of our exhibiting options in the stand simulation tool: https://event.sitevi.com/2025/en/

Technical services from Montpellier Events can be ordered in July 2025.

Electricity, water, parking spaces, rigging slings, telephone, internet connection

Need any further information? Contact SPL OCCITANIE EVENTS :

• Exhibitor Department: + 33 (0)4 67 17 68 58 – [email protected]
• Invoicing and Payment Department: + 33 (0)4 67 17 68 54 – [email protected]

Complete the online form Machines in operation (one form per machine) in your customer area.

This form will be used to:

• Help you in installing your machine during stand assembly.
• Provide information to the safety officer who will visit your stand to ensure that your setup complies with the exhibition's safety regulations
• Pass on information to visitors, as part of a "machines in operation" visitor trail specially created to encourage them to visit your stand to watch your machine demonstrations.

Your exhibitor tickets allocation depends on the size of your stand.

• 12 – 30 m² : 5 passes 
• 31 – 50 m² : 9 passes 
• 51 - 100 m : 12 passes 
• 101 - 150 m² : 15 passes 
• 151 – 250 m² : 20 passes 
• 251 – 350 m² : 25 passes 
• > 350 m² : 30 passes 

For co-exhibitors or collective direct exhibitors : 3 passes 

A quota of bilingual (French-English) printed invitations is included and mandatory in your registration; they will automatically be sent to you from July 2025.

• Stand < 30m²: quota of 10 invitations/m²
• Stand > 30m²: quota of 300 invitations (soit 6 packs of 50 invitations)

You can also order additional packs of invitations (€135 ex VAT per pack of 50).

To order promotional tools, visit your exhibitor area in the “Shop” section." For further information, download the promotional tools catalogue available in your customer area.

You will find your invoice in your customer area in the section “Financial area > Invoices and payments”. If it does not appear, this is because the invoice has not yet been issued and our billing department will do so at their earliest opportunity. If you are not the payer of the invoice, you will not have access to invoices and we suggest you contact the organisation tasked with paying for your stand.

You will receive an e-mail to notify you when your invoice/credit note has been issued in their customer area.

Invoices and credit notes are only sent by post.

Exhibitors can delete or modify an order which is still in their basket, meaning that they have not yet confirmed the order.

Once an order has been confirmed by an exhibitor, it can no longer be deleted or modified. Please send your request to [email protected]. Once the modification has been noted by our teams, the exhibitor will receive a confirmation e-mail.

Please note: you can only cancel or modify orders up until a certain date. Once the service has been delivered or installed, it is no longer possible to change or cancel it.

If you are the stand manager, your customer area gives you the opportunity of creating users who can place orders, complete forms or manage your account on your behalf (e.g. stand fitter, PA, etc.).

By default, the contact's e-mail address is the generic company address. You can change it in the form.

If you do delegate authority to other people, you also undertake to pay for any orders they have placed on your behalf.

If you declare a contact, they will automatically be sent an e-mail to sign in to your customer area.

You can declare the decorator or fitter in "My account > My decorators". An account specific to the decorator is then opened and linked to the exhibitor's customer area. The decorator can then place orders independently. These orders will be invoiced to the decorator / fitter.

If you have several stands, you must declare the decorator on each of them.

The address you should indicate is:

Parc des Exposition de Montpellier – Salon SITEVI 2025

Hall (Number) – stand n° (letter + number) – Company name

Contact on stand (with mobile phone number)

Route de la Foire – 34470 Pérols - France

Please note: deliveries and acceptance thereof takes place under the responsibility of the exhibitor and in their presence on the stand. The Exhibition Centre and exhibition organiser accept no responsibility.

If you have a bare stand or Basic formula, order your car park spaces in your customer area and collect the passes during stand assembly at the exhibitor desk in reception hall A.

Turnkey fitted stands come with one or two car parking spaces: 12 - 24m² : 1 space / > 24 m² - 36 m² : 2 spaces. You can collect these from the exhibitor desk during stand assembly.